Design SystemInternal ToolkitCross-Platform

Covea – Design System Foundations

Client

Covea Insurance plc

Year

2020 - 2023

Services

Design Systems, UI Library Creation, Collaboration & Team Enablement, UX Documentation, Component Inventory & Governance

Tools

FigmaStorybookConfluenceJira
Covea Design System overview showing component library and documentation

Project overview

To support Covea's growing portfolio of insurance products and platforms, there was a need for a centralised, flexible design system. The goal was to create a toolkit of adaptive components that could be reused across brands and projects, enabling faster delivery, reducing duplication, and improving collaboration between design and development teams.

The Challenge

The team needed a mobile-first, modular design system that could serve multiple customer-facing products and internal tools. Existing design efforts were fragmented, with duplicated work, inconsistent components, and slow feedback loops. Designers and developers were working in silos, lacking a shared language, process, or source of truth.

The Solution

We created a scalable design system with reusable, white label components that could be adapted for various customer products. The system included:

- A Figma toolkit for designers - A matching React Storybook for developers - Guidelines and documentation to ensure alignment across teams

To bridge communication, we introduced shared documentation in Confluence and set up regular workshops, catch-ups, and forums to support adoption. This created a more streamlined, collaborative environment across teams.

Design system flowchart showing decision paths for using existing UI solutions or modifying patterns based on UX and content feedback.

Design system decision flowchart and governance framework

Technical Approach

The design system was built on the foundations of the GoSure brand, establishing a clean, flexible UI style that could evolve with business needs.

Key activities included:

- Identifying core component patterns and creating a design-led toolkit in Figma

- Supporting developers in translating Figma components into interactive React elements

- Creating documentation to define component behaviour, usage rules, and version control

- Running fortnightly syncs to review progress and ensure cross-team alignment

- Hosting workshops to onboard designers and introduce best practices around the system

Three mobile UIs showing voice assistant interaction for address entry, featuring brands GoSure, Itch, and Provident with microphone input designs.

Voice input UI examples and interaction patterns for insurance applications

Three mobile UI designs from GoSure, ASDA Money, and TSB, showing address lookup with postcode input and suggested address results.

Address input component variations showing different states and implementations

Project Impact & Reflection

My focus was on laying the design foundations — building the internal UI library, aligning it with the GoSure brand, and collaborating closely with developers to ensure accurate implementation.

While I didn't build the Storybook toolkit myself, I worked alongside the development team to help mirror the design system from Figma into React. We defined component variants, explored interaction patterns, and created a shared process that supported better cross-team collaboration. It was rewarding to see how this system brought clarity and consistency to projects across the organisation.

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